Technical Support
Features
COMPARE PACKAGE FEATURES
Basic Troubleshooting and Issue Resolution
Software Installation and Updates
Network Connectivity Support
Antivirus and Malware Removal
Hardware Diagnostics
Basic System Performance Optimization
Advanced Troubleshooting and Diagnostics
Enhanced Data Backup and Recovery Options
Network Configuration and Optimization
Software License Management
Advanced Security Monitoring
Periodic System Performance Checkups
Hardware Repair Coordination
Basic Data Backup and Recovery Assistance
Enhanced Troubleshooting and Diagnostics
Proactive System Monitoring
Disaster Recovery Planning
Custom Configuration and Optimization
Mobile Device Management
Cybersecurity Incident Response
Onsite Support Visits (As Needed)
Comprehensive License Management
Advanced Network Optimization and Security
Application Performance Monitoring
Regular Data Integrity Checks
Bonuses
Basic Security Patch Management
Remote Support Sessions (Limited Hours)
Initial System Health Assessment
Monthly Maintenance Report
Priority Email Support
Regular Security Vulnerability Scanning
Scheduled Preventive Maintenance
24/7 Remote Support Access
Quarterly System Health Assessment
Monthly Performance and Security Reports
Priority Phone Support
Discounted Rates for Additional Services
Full IT Infrastructure Health Assessment
Dedicated Account Manager
Annual IT Strategy Planning Session
Enhanced 24/7 Phone and Chat Support
Incident Management and Reporting
Comprehensive Monthly Maintenance Report
Scheduled Performance Testing and Optimization
Dedicated Support Line
Training and Education Sessions for Staff
Discounts on Upgrades and New Services
ESSENTIALS
$
Payable QUARTERLY
PREMIUM
$
Payable QUARTERLY
ELITE
$
Payable QUARTERLY
PLAN
Number
minutes
Price
Price for 1 minute
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