Astra Company Profile
About Astra Service Desk Limited
Company Profile : Founded in 2023 and headquartered in St. Catherine, Jamaica, Astra Service Desk Limited is a forward-thinking Information and Communication Technology (ICT) company dedicated to simplifying technology and maximizing productivity for businesses of all sizes.
We deliver comprehensive ICT solutions that empower companies to grow, operate efficiently, and compete in an increasingly digital world. Our team combines innovation, expertise, and dedication to provide customized IT solutions that meet diverse needs and budgets.
Company Profile : Mission Statement
“Offering quality ICT solutions for forward-thinking companies by accurately diagnosing problems and devising innovative first-world quality resolutions to suit varied budgets.”
Company Profile : Vision Statement
- To develop relationships with successful organizations through trust, collaboration, and mutual growth.
- To build a profitable and sustainable ICT business that inspires others to dream big, defy the odds, and achieve success.
Company Profile : Core Values
At Astra, our values shape every project we undertake and every relationship we build:
- Astra respect our clients’ time.
- We trust and care for our teammates.
- Astra practice honesty, openness, and patience.
- We think big, work hard, and overcome challenges.
- We act as One Astra — unified, transparent, and client-focused.
Company Profile : Our Goals
- Deliver first-class products and services to our clients.
- Provide custom solutions for varying budgets and needs.
- Operate with integrity and competitiveness in every transaction.
- Grow into a profitable and sustainable business.
- Serve as a source of inspiration and innovation in the ICT industry.
Company Profile : Who We Are
Astra Service Desk Limited is a leading ICT service provider that delivers innovative and affordable technology solutions. With a team of skilled engineers, developers, and strategists, we specialize in end-to-end services — from hardware and network infrastructure to website design, cybersecurity, and cloud hosting.
We combine cutting-edge technology and industry best practices to ensure efficiency, scalability, and security in every solution we deploy. Our clients benefit from predictable costs, continuous support, and ICT systems designed to enhance productivity and business continuity.
Company Profile : Our Services
Managed ICT Services
We provide contract-based ICT management to ensure businesses operate smoothly and securely.
Our managed services include
Managed Services
Computer Desktop and Laptop Repair and Maintenance
Database Design and Maintenance
Multimedia And Audio Systems Installation and Configuration
Network Implementation, Repair & Maintenance
PBX Implementation and Support
Server Deployment, Management and Maintenance
Professional Services
Cyber Security – We offer the latest is cyber protection to safe guard your business’s systems and networks protecting against viruses, adware, ransomware, trojans, phishing, spyware, data piracy, USB hijacking.
Firewall Protection
Virus Protection.
Access control
These on-demand services help organizations leverage expert support without long-term commitments — perfect for startups, small businesses, and special projects.
Key ICT Solutions Offered
- Artificial Intelligence (AI) Solutions – Configuring and testing AI tools to optimize workflows and boost productivity.
- Asset Inventory Management – Streamlined tracking systems that enhance operational efficiency.
- Database Design & Maintenance – Custom database solutions built for reliability and scalability.
- Multimedia and Audio Systems – Installation and configuration for professional presentations and events.
- Social Media Management – Driving engagement through strategic content and targeted campaigns.
Target Markets
We serve a diverse range of sectors, each with tailored ICT strategies:
1. Medium-Sized Businesses
We enhance efficiency and scalability through:
- Managed IT and Cloud Services
- Website & E-commerce Development
- Digital Marketing & SEO
- Asset Tracking and Document Management
- Secure Network Infrastructure
2. Large Enterprises
For complex and data-driven organizations, Astra provides:
- Enterprise Cybersecurity
- AI and Data Analytics Integration
- 24/7 Technical Support
- Cloud & Virtualization Solutions
- Workflow Automation and Application Development
3. Churches
Empowering ministries through:
- Website and Mobile App Development
- Multimedia and Live Streaming Setup
- Church Management Systems
- Social Media and Member Engagement Tools
4. Schools
Supporting education through:
- Learning Management Systems (LMS)
- Virtual Classroom Setup
- Data Management & Cybersecurity
- Smart Classrooms and Interactive Tools
Unique Selling Proposition (USP)
- End-to-End ICT Solutions – A one-stop provider for all technology needs.
- Cutting-Edge Expertise – Leveraging modern tools for competitive advantage.
- Custom-Tailored Services – Solutions designed around your business goals.
- Unmatched Customer Support – 24/7 availability and rapid issue resolution.
- Proven Track Record – Trusted by clients across industries.
- Security & Compliance Focus – Protecting your business from evolving threats.
- Scalable, Future-Proof Systems – ICT frameworks built for long-term growth.
Key Achievements
- Backed by over 20 years of ICT experience.
- Established by a dedicated and innovative team driven by excellence.
- Recognized for integrity, reliability, and technical expertise across Jamaica’s ICT sector.
Contact Information
📧 Email: sales@astraservicedesk.com
📧 Secondary Email: tsingh@astraservicedesk.com
📞 Digicel: 876-497-2442
📞 FLOW: 876-824-3289
🌐 Website: https://astraservicedesk.com
Let’s Build the Future of Technology Together
Astra Service Desk Limited is your trusted partner for reliable, innovative, and scalable ICT solutions.
We don’t just solve problems — we help businesses grow, transform, and thrive in today’s digital world.
Simplifying Technology. Maximizing Productivity.