Technical Support

Basic Troubleshooting and Issue Resolution

Software Installation and Updates

Network Connectivity Support

Antivirus and Malware Removal

Hardware Diagnostics

Basic System Performance Optimization

Advanced Troubleshooting and Diagnostics

Enhanced Data Backup and Recovery Options

Network Configuration and Optimization

Software License Management

Advanced Security Monitoring

Periodic System Performance Checkups

Hardware Repair Coordination

Basic Data Backup and Recovery Assistance

Enhanced Troubleshooting and Diagnostics

Proactive System Monitoring

Disaster Recovery Planning

Custom Configuration and Optimization

Mobile Device Management

Cybersecurity Incident Response

Onsite Support Visits (As Needed)

Comprehensive License Management

Advanced Network Optimization and Security

Application Performance Monitoring

Regular Data Integrity Checks

Bonuses

Basic Security Patch Management

Remote Support Sessions (Limited Hours)

Initial System Health Assessment

Monthly Maintenance Report

Priority Email Support

Regular Security Vulnerability Scanning

Scheduled Preventive Maintenance

24/7 Remote Support Access

Quarterly System Health Assessment

Monthly Performance and Security Reports

Priority Phone Support

Discounted Rates for Additional Services

Full IT Infrastructure Health Assessment

Dedicated Account Manager

Annual IT Strategy Planning Session

Enhanced 24/7 Phone and Chat Support

Incident Management and Reporting

Comprehensive Monthly Maintenance Report

Scheduled Performance Testing and Optimization

Dedicated Support Line

Training and Education Sessions for Staff

Discounts on Upgrades and New Services